Privacy & data security

Hazgy Privacy Policy

Hazgy places the highest priority on protecting your personal information. This privacy policy clearly explains what information is collected, why it is collected, how it is stored, and what your rights are. We believe transparency is the best security.

Last updated: 01 January 2026
This policy is for you

By using hazgy.com, you agree to this privacy policy. Please read the entire document — it is important for protecting your personal information.

Introduction

Hazgy is an international-standard online betting platform that places user privacy at the center of every decision. This Privacy Policy Informs you how hazgy handles your personal information and what rights you have.

We believe a user feels truly secure when they know where their information is going and what it is being used for. That's why hazgy's privacy policy is written in plain language, clearly — without legal complexity.

This policy applies to all services of hazgy.com, mobile apps (if applicable), and customer service channels. Whether or not you create an account on hazgy, this policy takes effect as soon as you access the site.

What information do we collect?

Hazgy collects only the information necessary to provide the service. We never collect unnecessary personal information.

2.1 What you provide directly

  • Identity Information: Full name, date of birth, national ID number (for KYC)
  • Contact Information: Email address, mobile number
  • Address: Current address and country
  • Payment Information: Mobile banking number, bank account details (where applicable)
  • Images/documents: ID document images for KYC verification

2.2 What is collected automatically

  • Device Information: IP address, browser type and version, operating system
  • Usage Information: Which pages you visited, how long you stayed, which bets you placed
  • Cookie data: Session cookies, preference cookies
  • Log Data: Login time, logout time, transaction history

2.3 From third parties

  • Transaction confirmation data from payment providers
  • KYC results from identity verification services
  • Risk assessment data from fraud prevention systems
Type of Information Purpose of collection Retention period
Name & Identity Account creation & KYC 5 years after account closure
Payment Information Transaction processing 7 years after transaction
Log & Device Information Security & Fraud Prevention 1 year
Betting History Service Delivery & Analytics While account is active
Cookie data Improving User Experience 30 days to 1 year

How is your information used?

Hazgy uses your information only for specific, lawful, and clearly stated purposes. Your data is never used for unrelated activities.

3.1 Service provision and management

  • Account creation, management, and login verification
  • Processing Deposit & Withdrawal Transactions
  • Delivering betting services and confirming bet outcomes
  • Verifying Bonus & Promotion Eligibility

3.2 Security and legal compliance

  • Identity Verification (KYC) & Anti-Money Laundering
  • Fraud & Suspicious Activity Detection
  • Compliance with international gaming regulations and license conditions
  • Preventing unauthorized access to account

3.3 Communication and support

  • Providing customer service and resolving complaints
  • Sending important account notifications
  • Promotional emails or messages (with your consent)

3.4 Platform improvement

  • Analyzing & Improving the User Experience
  • Testing & Launching New Features
  • Identifying & Resolving Technical Issues
Marketing Communications

Hazgy will send you promotional messages only with your explicit consent. You can withdraw this consent anytime from your account settings.

Who is your information shared with?

Hazgy never sells your personal information to third parties. However, in certain limited circumstances, some data may be shared to operate the service:

  • Payment Service Providers: Only the financial information necessary for processing transactions.
  • KYC verification service: Identity document details for verification purposes.
  • Fraud Prevention System: Risk analysis data for account security.
  • Legal authorities: In case of court orders or legal obligations.
  • Technology Infrastructure: Secure hosting and cloud service providers (under NDA).
Third-Party Security Assurance

Hazgy only works with third parties that comply with international data protection standards and have signed confidentiality agreements.

Cookie policy

Hazgy uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential cookies: Required to maintain login sessions and security — the site cannot function without these.
  • Preference Cookies: For remembering your language, theme, and other personal preferences.
  • Analytics Cookies: To understand which parts of the site are used most (anonymously).
  • Functionality cookies: For faster loading and improved performance.

You can control cookies from your browser settings. However, disabling essential cookies may cause some site features not to work.

Data Protection Methods

Hazzy uses industry-standard technology and processes to protect your information. Our security measures operate on multiple levels:

  • SSL/TLS encryption: All data transfers occur over encrypted channels.
  • Data Encryption: Stored sensitive information encrypted to AES-256 standard.
  • Two-Factor Authentication (2FA): Additional security layer for the account.
  • Regular Security Testing: Third-party security audits and penetration testing.
  • Limited access: Only authorized personnel can access necessary information.
  • Data Backup: Secure, encrypted backups are maintained on a regular basis.
Your role is important

No security system is 100% certain if you yourself share your password or login information with others. Keep your account information completely confidential.

Your rights

By using hazgy's platform, you enjoy the following rights. Contact our support team to exercise any of these rights.

Right to Access Your Data

You have the right to know and see what information hazgy holds about you.

Right to Rectification

You may request the correction of any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that the processing of your data be restricted for specific reasons.

Data Portability

You can request your information in a structured and readable format.

Right to object

You may object to your data being used for marketing purposes.

Protection of minors

Hazgy strictly does not provide services to anyone under 18 years of age. We do not knowingly collect any personal information from minors.

If we are notified that data has been collected from a minor, hazgy will immediately close the account and delete all associated information. Our KYC process is strictly enforced for age verification.

Privacy policy changes

Hazgy may update this privacy policy as needed. Users will be notified via email or platform notice in case of significant changes.

The "Last updated" date at the top of this page always indicates the date of the latest revision. We recommend reviewing this page regularly.

Get in Touch

For any questions, requests, or complaints regarding the privacy policy:

  • Email: [email protected]
  • Live Chat: Active 24/7 — click the chat button inside the platform
  • Support hours: 7 days a week, 24 hours

Core Commitments

Never sold — Your information is not sold to any third party.
AES-256 encryption — All sensitive information is encrypted.
Limited access — Only authorized personnel can view information.
Regular Audits — Third-party security testing conducted regularly.
24/7 support — Immediate assistance with any privacy-related questions.
Licensed platform

Hazgy operates under an international gaming license and follows international data protection standards.

Exercise your rights

Contact our support team at any time to request access to, correction of, or deletion of your data.

Why hazgy's Privacy Policy different?

Not just promises — we ensure the protection of your information at every step.

Military-Grade Encryption

Every transaction and piece of personal information is fully secured using AES-256 and SSL/TLS technology.

Your Data Is Never Sold

Hazgy never sells your personal information to advertisers or third parties — that is our core commitment.

Full KYC transparency

Every step of the identity verification process is clearly explained. Your documents are used solely for legitimate purposes.

Information under your control

You have full control over your data — view, correct, or delete it at any time by reaching out to our support team.

Regular Security Audits

Independent third-party organizations regularly test hazgy's security measures to ensure everything is in order.

Privacy support 24/7

Our Bangla support team is always ready for any privacy questions or complaints.

Join hazgy — Safe & Trusted Betting

Your privacy protected, your data secure — start now with hazgy.

By registering, you agree to hazgy's Privacy Policy and Terms & Conditions. 18+ only.

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